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About
The DMXter Support Notes
The STANDARD in
DMX Testing
|
|
This Page includes links to several technical
notes on the DMXter family of testers.
-
Down Load our operating manuals from our down load page.
- My DMXter is making a buzzing noise
-
Down load our Lil'DMXter power supply
and battery FAQ. Most
hardware
problems
with
a
DMXter
can
be
traced
to
the
rechargeable
battery! Please read this FAQ first.
-
- Why
am
I
seeing BNW
errors?
-
DMX512 and RDM
FAQ - We have long
tried to write a good DMX512 FAQ. Somehow we never found the time to
complete one. For more information on RDM, we would suggest
checking out RDM on Wikipedia.
Contacting Goddard Design Co.
You may mail, fax, or phone us at the address and numbers below
or you may email us at . Providing the following items will generally
help us provide better support.
- Provide a detailed description of your problem.
- Include Model number and serial number.
- Software Version
- Any modifications that have been done
- If known, include any repair history.
- If sent by email please be sure to include a regular mail
address and phone number.
- Best time to contact you.
RMA
Goddard Design
requires that you obtain an RMA before returning any product to us. The
RMA number should be clearly visible on the outside of the return
shipping container.
Goddard
Design
Company
51 Nassau Ave.
Brooklyn NY 11222 USA
718
599-0170 718 599-0172 fax
http://www.goddarddesign.com
Return
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© copyright Goddard Design Co. 2014
last updated April 18, 2016